Bring abandoned checkouts back on WhatsApp.
Shoppers who leave at checkout get a short, helpful message with their cart and a link to finish the order. It reads like a store assistant, not a spam blast.
What it does
Cart-aware messages
Messages mention the actual items the shopper left behind.
Timed nudges
The first message goes out at a sensible delay, then a gentle follow-up.
One-tap return
A direct link takes the shopper back to their saved cart.
Consent first
Messages go only to customers who opted in to WhatsApp updates.
Answer questions
Common questions about size, delivery or COD are handled in chat.
Recovery reporting
See how many carts were recovered and how much revenue they brought.
How the workflow runs
- Checkout abandonedA shopper leaves after entering their phone number.
- Nudge sentA WhatsApp reminder is sent after a delay.
- Shopper returnsThey tap the link and finish the purchase.
- Revenue trackedRecovered orders are counted in your report.
Common questions
Is this allowed on WhatsApp?
Messages follow WhatsApp Business rules and are sent to opted-in customers using approved templates.
How many messages are sent?
A short sequence, kept small so your brand does not feel pushy.
Find out how many orders you are losing
Book a free 30-minute audit. We review your COD and RTO numbers and show you where WhatsApp can help.
Book free audit